Refund Policy

At Skinova, your satisfaction matters to us, and we want you to shop with complete confidence every time. That's why you have 14 days from the delivery of your item to request a return, giving you plenty of time to make sure it's exactly what you were looking for. If this deadline happens to fall on a weekend or holiday, it will be automatically extended so you're never at a disadvantage.

Return shipping is covered by the customer, and we're happy to let you know that we don't charge any restocking fee, so you keep the full value of your refund. Additionally, if you change your mind before your order has been prepared for shipping, you're welcome to cancel it at no extra cost.

We know that questions can come up along the way, so if you need help with your order or want to start a return, simply email us at tentoistore@gmail.com — our team will be happy to assist you every step of the way